Press Releases
12/05/2002
Horizon Services Group, CSX Lines Pioneer Implementation of “Zero-Second” Bookings for Ocean Shipments.
Horizon Introduces Revolutionary Auto-Book Solution; 70% of CSX Lines’ Bookings Now Received Electronically
Dallas, TX, Dec. 5, 2002 - Horizon Services Group, a leading logistics management technology company, today announced the implementation of the Auto-Book™ web tool, enabling shippers to make “zero-second” bookings with CSX Lines, the leading U.S. Jones Act ocean carrier.
The newest solution from Horizon puts control of a customer’s freight where it should be - with the shipper. Auto-Book, part of the NetCaptain® suite of logistics management web applications, allows users to set an online schedule for automatically submitting bookings to CSX Lines. Shippers receive automatic confirmations with booking numbers and a summary of containers booked. They can make changes to their bookings anytime prior to containers being received, at the terminal or customer location.
Auto-Book makes the often mundane task of preparing repetitive bookings a thing of the past for ocean shippers.
“The Horizon system is very user-friendly. The booking application makes submitting my bookings really easy and I am able to look up a booking or container at any time,” said Margie Aldana, logistics manager for Del Monte, the produce company.
Said Mauricio Galindo, transportation lead, Eagle Global Logistics, “Horizon Online Booking is the greatest, easiest tool ever designed for my job. It saves me a lot of time. I have full trust in the system.”
Operating statistics gathered form a survey of Horizon’s users clearly document Horizon’s pioneering effort in implementing E-Business solutions for ocean shipping.
- 53% of Fortune 100 non-financial companies are registered users of Horizon applications.
- 70% of all CSX Lines bookings are now received electronically, leading the industry
- Horizon users manage virtually the entire ocean shipping process online, even receive customized reports covering monthly and yearly volumes; contractual volumes; and third-party reports to truckers, vendors and other partners.
While other online ocean shipping applications and service providers have stumbled, Horizon has driven innovation into CSX Lines operations by introducing intuitive, user-friendly web-based applications to a wide base of users - from the largest to the smallest shipping and logistics companies.
For more information, please visit http://www.horizonservicesgroup.com.
About Horizon
Horizon Services Group was formed in 2001 as a wholly owned subsidiary of Horizon Lines, the largest ocean carrier in the U.S. noncontiguous domestic trade. Horizon is based in Dallas, Texas. Its mission is to assist logistics companies in applying creative information technology solutions for improving customer service while reducing the cost of doing business. Horizon recently entered into a partnership with Microsoft Corp. to design next-generation software for logistics management using Microsoft’s new .NET XML-based development technology. The CaptainSuite™ of software is designed to solve specific shipping process issues throughout the supply chain.
About CSX Lines
CSX Lines, LLC, a wholly owned subsidiary of CSX Corporation, is based in Charlotte, N.C., with 20 offices throughout theUnited States. CSX Lines provides domestic ocean-liner service and operates 17U.S.flag vessels with 23,000 containers along six service routes between the continental United States and Alaska, Guam, Hawaii and Puerto Rico. CSX Lines also operates port terminals inAnchorage, Kodiak and Dutch Harbor, Alaska; Honolulu, Hawaii; San Juan, Puerto Rico; and Apra,Guam.
